Explore the platform

AI voice agents that answer your customer calls — using your company’s knowledge.

See the real screens below — the command view, the voice agents, the dialect coverage — then meet the Epsilon team for a walkthrough tailored to your business. After it, we arrange individual, time-limited access for your evaluation. There is no self-serve sign-up and no shared demo account.

Request a guided demo

Individual, time-limited demo access, arranged by the Epsilon team after a walkthrough.

A call in action

See how a sample call unfolds.

The caller speaks in their own dialect; the agent transcribes, answers from a governed knowledge source, then hands off to a person with the transcript. Press play to follow the conversation.

This is an illustrative, silent simulation. Real call recordings are shared in the guided demo.

Sample call · Egyptian Arabic

00:00 / 00:24
Caller00:03

معلش، الأوردر بتاعي اتأخر. ممكن أعرف هو فين؟

“Sorry, my order is late — can you tell me where it is?”

VoiceINS00:06

أكيد. أوردر رقم ٤٨٢١٣ خرج للتوزيع النهاردة الصبح ومتوقَّع يوصلك قبل الساعة ٥. تحب أبعتلك رابط التتبّع على واتساب؟

“Of course. Order 48213 went out for delivery this morning and should arrive before 5 PM. Shall I send the tracking link on WhatsApp?”

Order status · ERP
Caller00:14

آه من فضلك. وكمان عايز أغيّر عنوان التوصيل.

“Yes please. And I’d like to change the delivery address.”

VoiceINS00:18

تغيير العنوان بعد خروج الشحنة محتاج تأكيد من فريقنا. هوصّلك بزميل دلوقتي ومعاه ملخّص المكالمة كامل.

“Changing the address after dispatch needs a person to confirm. I’ll connect you to a colleague now, with the full call summary.”

Handed off to a human agent — full transcript attached.
Illustrative call simulation — sample data, no live audio and no real customer data.

Platform preview

See VoiceINS working

Real product screens on sample data — no sign-in needed. Click any image to enlarge.

Operations overview

Agents, knowledge, team and live activity at a glance — supervisors see call volumes, containment and where a conversation needs a human, in real time.

Sample data

AI voice agents

Each line configured with its own language, dialect, voice and business rules — deploy a branded agent that answers instantly, around the clock, and escalates on policy.

Sample data

Languages & providers

18 dialects across an independently configured speech stack — swap speech-to-text, text-to-speech and LLM providers without rebuilding your call flows.

Sample data

Guardrails & policy

The rules every agent must follow — what it must not engage with and what it must not say — enforced before the model is called, with a live pipeline to test any utterance.

Sample data

Platform capabilities

The full enterprise voice call-centre as building blocks, each labelled with its honest status — what is live now and what your team can switch on during deployment.

Sample data

Channels

Every line — voice IVR, WhatsApp, web chat and mobile — with its language and the agent that answers it, live or paused at a click.

Sample data

How to get demo access

Demo access is arranged by the Epsilon team following a guided walkthrough. Accounts are individual and available for an agreed evaluation period.

  1. 01

    Request a guided demo

    Tell us your company and business need.

  2. 02

    Meet the Epsilon team

    We explain the platform and walk through the scenarios that fit you.

  3. 03

    Evaluate with temporary access

    An individually provisioned account for an agreed evaluation period.

  4. 04

    Review the results

    Discuss feedback, fit and implementation requirements.

  5. 05

    Implement with Epsilon

    Discovery → Pilot → Production — cloud, on-premises or hybrid.

Request a guided demo

Tell us about your company and the Epsilon team will contact you to schedule a walkthrough, then arrange individual demo access. Sign-ins are issued by us — there is no self-serve sign-up, and submitting the form does not create an account.

We’ll call you to set up a guided demo — VoiceINS isn’t self-serve. No account is created from this form.